I shop at Whole Foods. I love that store. Wherever I go, I search for signs of happiness or unhappiness at work in the eyes of employees.
Why is it that the employees at Whole Foods seem so happy each time I come in, I wondered. Always helpful, never in a hurry. Consistency throughout the shopping process.
And then I saw it.
Signs on the wall.
AND a ping pong table in the employee break room, which was encased in glass so that shoppers could see that the employees were having a good time.
Now that’s a great cultural add! Good job Whole Foods. These are the sorts of things I teach to large corporations so that they keep their employees engaged and onboard.